The article cites several reasons for the increase in online shopping, including (1) convenience, (2) an increase in online promotions, and (3) the rise in mobile device users.
To help consumers with online shopping, the Connecticut Attorney General’s Office provides several tips, including:
- making sure the online company lists its name, address, country where it is based, and contact information;
- looking for easily accessible, clear, and accurate information about the products;
- understanding the sale’s terms, conditions, and costs;
- ensuring the electronic transaction is secure;
- shopping with vendors that protect shoppers’ personal data; and
- understanding customer satisfaction and return procedures.
