The Center for Digital Government recently awarded Connecticut an “A-” in its biennial Digital States Survey. The survey examines state governments’ practices, policies, and progress in using digital technologies “to better serve their citizens and streamline operations.” It evaluates states based on criteria that include “actions supporting state priorities and policies to improve operations or services, hard- and soft-dollar savings/benefits, progress since the last survey, innovative solutions, and effective collaboration.”
Connecticut, which received a “C” in the 2012 survey, was one of the most improved states. Among other things, the survey cites the state’s Enterprise IT Investment Fund and the successful rollout of Access Health CT as key reasons behind its high grade.
Based on the survey results, the center also named Connecticut its 2014 Best Practice Leader in the “Adaptive Leadership” category, which measures how well a state’s technology initiatives match its governor’s policy priorities.