The Public Utilities Regulatory Authority (PURA) is holding a series of hearings throughout the state to allow the public to comment in PURA’s ongoing investigation of the state’s electric suppliers and their marketing practices. In part prompted by complaints over low introductory rate offers that switch to more expensive variable rates, PURA is reviewing customer switching practices, the types of generation services and products allowed, regulatory filing requirements, marketing conduct, customer notices, and disclosure requirements.
Hearings have already been held in Milford, Unionville, and Brookfield. Additional hearings will be held on February 25th in Norwich at 6:30 p.m. and at PURA’s office in New Britain on March 3rd at 10:30 a.m. Customers can speak on the record at any hearing or submit written comments with PURA.
