The Connecticut General Assembly’s Office of Program Review and Investigations (PRI) recently published a study on the state’s propane regulations.
PRI studied, among other things, the current propane regulations, container law, propane pricing, and consumer protections.
A few of the consumer protection recommendations PRI suggests are: requiring that propane contracts be in writing and contain all the terms and conditions for delivery; not including liquidated damages beyond actual damages; and prohibiting automatic renewal clauses, except under certain situations.