The February 13 edition of the Insurance Journal reported on a new “check-up” program recently unveiled by the Connecticut Insurance Department. Under the program, consumers can:
• Ask a question or file a complaint online at the Connecticut Insurance Department’s website.
• Request an external review in health insurance disputes.
• Request arbitration in auto insurance claims disputes.
• Visit the department’s “Be Prepared” consumer advisory section that is updated with seasonal risks.
• Download consumer FAQs on health, homeowner and auto coverage.
• Sign up for e-alerts from the department to get the latest news, warnings and rate changes that may affect premiums.
The program also features a 60-second public service video announcement that will air on local stations and can be downloaded from the Department’s Web site and YouTube.
